Effective Date: 7th March, 2024

Welcome to InnovaTech Lanka (Pvt) Ltd (“Company,” “we,” “our,” or “us”). Protecting your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://www.innovatechlanka.com (the “Website”). By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of personal information when you interact with our Website. The types of data we gather include, but are not limited to:

Personal Data You Provide to Us

When you fill out forms, subscribe to newsletters, or contact us directly, we may collect:

  • Your first name and last name.
  • Your email address.
  • Your phone number.
  • Your address, city, state, ZIP code, and country.
  • Your social media profile information, if you choose to connect via platforms like Facebook.
  • Any other information you voluntarily share with us.

This data is essential to providing our services and responding to your inquiries effectively.

Automatically Collected Data

When you browse our Website, we automatically collect:

  • IP address to identify general location trends.
  • Browser type and version to optimize user experience.
  • Pages visited and time spent on our Website to enhance content relevancy.
  • Device information such as screen resolution and operating system.

This data helps us improve our Website’s functionality and user experience.

2. How We Use Your Information

We use the information collected for the following purposes:

1. To Provide and Improve Our Services

We use your information to maintain and enhance the Website, ensuring it meets user expectations. This includes troubleshooting, optimizing content, and refining the overall user experience.

2. Communication & Customer Support

If you contact us, we may use your details to respond to your inquiries, provide assistance, or notify you about updates related to our Website.

3. Email Marketing

If you have opted in to receive our emails, we may send newsletters, promotional offers, or other communications. You can unsubscribe at any time by following the instructions in the email.

4. Legal and Compliance Purposes

We may use your data to comply with legal obligations, enforce our terms and policies, and prevent fraudulent activities.

We Do Not:
  • Show advertisements on our Website.
  • Sell products or services directly.
  • Engage in remarketing activities.
  • Collect or store information from children under the age of 13.

3. Legal Basis for Processing (GDPR Compliance)

For users located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Your Consent: We process personal data when you provide explicit consent (e.g., subscribing to emails).
  • Legitimate Interests: Processing is necessary for the operation of our Website and does not override your privacy rights.
  • Legal Obligations: Some data may be processed to comply with legal requirements.

4. Your Rights Under GDPR

If you are a resident of the EEA, you have the following rights regarding your personal information:

  • Right to Access: Request details about the personal data we hold about you.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure: Ask for your personal data to be deleted under certain conditions.
  • Right to Object: Object to the processing of your data.
  • Right to Data Portability: Request your data be transferred to another organization.
  • Right to Withdraw Consent: You can withdraw consent for data processing at any time by contacting us at info@innovatechlanka.com.

5. California Consumer Privacy Act (CCPA) & California Privacy Rights Act (CPRA) Compliance

If you are a California resident, you have the following rights under the CCPA and CPRA:

  • Right to Know: You can request details on the personal information we collect and how it is used.
  • Right to Delete: You can request that we delete your personal data, subject to exceptions.
  • Right to Opt-Out of Sale: We do not sell your data, but you have the right to opt-out of such activities.
  • Right to Non-Discrimination: Exercising your privacy rights will not lead to unfair treatment.

To exercise these rights, email us at info@innovatechlanka.com.

6. Compliance with the California Online Privacy Protection Act (CalOPPA)

We comply with CalOPPA by:

  • Allowing users to visit our Website anonymously.
  • Providing a visible link to our Privacy Policy on our homepage.
  • Enabling users to modify their personal information by contacting us.
  • Respecting “Do Not Track” browser signals.

7. Data Security Measures

We implement security measures to protect your personal information from unauthorized access, misuse, or disclosure. These measures include data encryption, firewall protection, and strict internal access controls. However, no method of transmission over the internet is 100% secure, so we encourage you to take precautions when sharing sensitive information online.

8. Third-Party Services

To enhance security and performance, we use external services such as:

  • Google Analytics: Tracks website traffic and user engagement.
  • Invisible reCAPTCHA: Helps prevent spam and fraud.

Each third-party service has its own privacy policies governing data collection and usage.

9. Email Communications

We send emails only to users who have opted in. These emails may include:

  • Newsletters.
  • Promotional content.
  • Service updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting info@innovatechlanka.com.

10. Social Media and Our Facebook Fan Page

We manage a Facebook Fan Page named innovaTECH at https://www.facebook.com/innovatechlanka/. If you interact with us on Facebook, your data may be processed according to Facebook’s Privacy Policy.

11. Children’s Privacy

We do not knowingly collect personal data from children under 13 years of age. If we discover that a child has submitted personal information, we will take immediate steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date. We encourage users to review this page frequently to stay informed about how we protect their information.

13. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

InnovaTech Lanka (Pvt) Ltd
No. 146/S/9, Negombo Road, Wattala, WP 11300, Sri Lanka
Email: info@innovatechlanka.com
Website: https://www.innovatechlanka.com